Afterwards, select “Security & Privacy” from the “System Preferences” menu. To fix this issue, close the Samsung Portable SSD Software. This feature basically requires your approvals for installations of third-party software that aren’t directly distributed by Apple. If you see the “No Samsung Portable SSD is connected” error message when using the Samsung Portable SSD software on a Mac, then it is due to a security feature that was introduced in the macOS High Sierra 10.13. How to fix “No Samsung Portable SSD is connected” error on Mac It is also important to note that the connected device may not be able to detect your T5, T7 or T7 Touch if you are using an USB 2.0 port and the electrical current exceeds the 500 mA maximum limit. We recommend using the USB cables that came with your external drive as other cables could lead to compatibility issues. You should also check to see if the cables to fully connected.įurthermore, you can try using different cables. Make sure that the USB connectors and ports aren’t dirty. The next step we recommend taking is to check your USB connections. So, for best compatibility across multiple devices, we recommend using the exFAT format for your Samsung T5 Portable SSD, Samsung T7 Portable SSD or Samsung T7 Portable SSD. For Mac, you can read and write data with HFS. For Mac, you can only read off of your external drive for NTFS.įor the HFS file system, Windows will not be able to recognize your SSD. If you changed the file system to NTFS, then your Windows device should still be able to read and write data. This format is recognized by Mac and Windows operating systems for reading and writing data.
The first step we recommend taking is to check the file format of your Samsung T5, T7 or T7 Touch.īe default, the T5, T7 and T7 Touch SSDs are pre-formatted using the exFAT file system. Using Correct File Format for T5, T7 and T7 Touch The list should include the following model numbers: If you are having issues with our external Samsung SSD not properly being detected on your PC, Mac and/or other devices, then you can check out this troubleshooting tutorial from Seeking Tech.īefore we start, we should note that this guide will cover all capacity versions of the Samsung T5, T7 and T7 Touch.
Your computer or device may not recognize your T5 Portable Solid State Drive, T7 Portable Solid State Drive and T7 Portable Solid State Drive.
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